How can we help you?

What makes your cacao ceremonial grade? Over more than a decade of asking the Ceremonial Cacao question ourselves, we’ve made it our mission to discover, define and refine our understanding of what differentiates Ceremonial Cacao from the standard stuff. Are there any contraindications to consuming Ceremonial Cacao? The following guidelines are suggestions only. We do not offer medical advice. If you have any concerns regarding your personal health and the use of cacao, please consult a doctor. Is there Lead & Cadmium in SEM Ceremonial Cacao? We test every batch of Ceremonial Cacao for heavy metal toxicity - including lead, cadmium and all kinds of mycotoxins. The result? All clear! Lab results inside... My Cacao has arrived in a melted / heat affected state, is it still good to consume? Oh no! This can happen sometimes during the hotter months of the year. It has simply melted in transport. It is neither off, nor bad nor mouldy. Your Cacao is still good! Does your cacao contain caffeine? Most cacao contains high amounts of caffeine, but our ceremonial grade cacao comes from the chuncho criollo bean which is known to be low in caffeine. A ceremonial dose of our cacao has the equivalent levels of caffeine that you’d find in one cup of green tea. How do I track my order? Your tracking details will be in your order shipping confirmation email that was sent a day or two after we received your order. If you can't find it in your inbox, check your spam.