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Ordering & Delivery

Returns

We are sure you will be very happy with your purchase. In the unlikely event that you are not completely satisfied, we will promptly and courteously replace the product or refund your money – as per your request – within 14 days of receipt of your order, provided that returned products are in their original, unopened and unused condition.

Last updated on 22 Nov, 2023

When you return a product to us, we will process the refund due to you / replacement as soon as possible. We will refund the price of the product in full, including the delivery charges for sending the item to you. However, you will be responsible for the cost of returning the item to us. Refunds are made using the same payment method of the original purchase.

Please contact us prior to sending back your item so we can authorise the return, otherwise we may not accept the return.

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